Accurate Estimates. Timely Reporting.
Whether it is a small personal property loss or a large commercial loss, we offer accurate, quick responses by our dedicated team of highly trained adjusters. Custard makes every effort to minimize your costs and limit the interruption of daily life for personal losses and business operations for commercial clients.
Custard’s property adjusters undergo extensive training and testing prior to becoming eligible to handle property claims. Held at our Corporate Headquarters, participation in Custard’s privately developed “CIA Way” training program guarantees consistent, top-quality services throughout the United States.
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CIA’s Property Services Group is made up of the following centralized units:
Property Services Management Unit
Large Loss Unit
Catastrophe Unit
We Handle All Property Loss Types
Whether 1st party or 3rd party, CIA is equipped to provide the property services you require. Our handling processes ensure timeliness while maintaining a high level of estimate accuracy.
Customized Handling Procedures
We understand that each client has their own definition of success when it comes to handling claims. Our Property account managers work with each of our clients to develop customized instructions to ensure our team handles each loss to meet your specific requirements.
Performance Metrics
Using third party software paired with our proprietary claims management system, we are able to provide a wide array of metrics for you to track claim progress and ultimate resolution. Customized reports can be generated to make sure you are receiving the data that matters to you.
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