Custard Insurance Adjusters, Inc. may collect personal data in the course of insurance claim investigations. This personal data may include, but is not limited to, names, addresses, telephone numbers, and criminal histories for individuals who are relevant to the claims we investigate.

We obtain this data through sources such as publicly available police reports, site inspections, and personal interviews. In some instances, individuals must provide personal data to comply with the terms of their insurance policies, as well as to fulfill other legal requirements.

We conduct investigations for clients such as insurance companies and self-insured businesses. When appropriate, we provide personal information obtained in our claim investigations to our clients. This data is necessary for our clients to evaluate the insurance claims we investigate. In some instances, our clients are based in the United Kingdom and other foreign countries, although most of our clients are based in the United States. Additionally, regulators and parties in lawsuits sometimes obtain the data we collect through subpoenas and other legally enforceable orders.

In storing and transferring this data, our company complies with SOC 1 and SOC 2 security standards. We retain the data for time periods in line with the relevant statutes of limitations as well as industry standards for data preservation.

Depending on the circumstances, we collect and process personal data for the following lawful bases: