CCPA
Under the California Consumer Privacy Act (“CCPA”), California consumers have certain rights regarding the personal information businesses collect about them. This notice discusses your rights and how we make use of the personal information we collect.
Notice to citizens of California under the California Consumer Privacy Act (“CCPA”)
Please also review our privacy policy for further details on how we handle personal information.
Personal Information We Collect
We conduct claim investigations for clients such as insurance companies and self-insured businesses. During these investigations, we collect personal information such as names, birthdates, addresses, social security numbers, and medical records. This information varies depending on the nature of the claim. Typically, we will request this information directly from you. Information might also be obtained through background checks and records such as police reports.
When you disclose information to us, it is so we can convey it to our clients. Our clients use this information to evaluate the insurance claims we investigate.
Right To Opt Out Of Sale
Custard does not sell your personal information.
Right To Non-Discrimination
Under the CCPA, a consumer has the right not to be discriminated against regarding prices or services when the consumer exercises a privacy right under the CCPA.
Right To Delete Personal Information
You have the right to request that we delete your personal information we have stored. However, evidence preservation laws and certain exemptions in the CCPA may apply to these requests.
Right To Know Personal Information
You have a right to know the personal information we have collected about you.
Submitting Requests
To request the deletion or disclosure of your personal information, please contact us either by telephone or through our web site:
Phone Number: (888) 457-3390
Web Site: https://www.custard.com/contact/
Select “CCPA Request” under the Type of request dropdown box
We will verify your identity before deleting or disclosing any of your personal information. Depending on the nature of the information on file, we may ask you to verify at least three pieces of personal information we have stored. Additional verification measures may be necessary depending on the sensitivity of the information on file.
If you have any questions or suggestions regarding this CCPA Privacy Notice, please contact us at:
Custard Insurance Adjusters, Inc.
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ATTN: Bill Thomasson, Data Protection Officer
4875 Avalon Ridge Parkway
Peachtree Corners, GA 30071
Tel: 770.263.6800
Fax: 770.368.3392
Email: MISManager@custard.com
Or
ATTN: Tim Johns, IT Operations Manager
4875 Avalon Ridge Parkway
Peachtree Corners, GA 30071
Tel: 770.368.3351
Email: MISManager@custard.com